(781) 921-6185
FAQ
What types of cleaning services do you offer?
We offer a variety of cleaning services, including house cleaning, commercial cleaning, and office cleaning. Our team tailors each service to meet your specific needs, ensuring a spotless environment in residential and commercial spaces. Whatever your cleaning requirements, we have the right solution for you.
How do you ensure the safety of my home?
At Mom's Whim Cleaning, customer safety is our top priority. We follow strict cleaning protocols, use non-toxic and eco-friendly products, and ensure our staff is trained in safety practices. This guarantees a secure environment while maintaining a clean and healthy space for you and your family.
Do I need to be home during the cleaning?
It’s not necessary for you to be home during the cleaning. Many clients prefer to leave us to work while they’re away. However, we recommend a brief introduction to our team beforehand to ensure you feel comfortable. Your security and satisfaction are our top priorities.
What should I do before the cleaning team arrives?
To help our cleaning team work efficiently, we suggest tidying up any personal items or valuables. This allows our staff to focus on cleaning tasks without distractions. If you have specific areas or items that require special attention, please communicate those to us prior to the appointment
How often should I schedule cleaning services?
The frequency of cleaning services depends on your needs and lifestyle. For busy households or offices, weekly or bi-weekly cleaning is recommended. For less busy environments, monthly or occasional deep cleaning may suffice. We can help you determine the best schedule during your consultation.
Are your cleaners insured and trained?
Yes, all our cleaners at Mom's Whim Cleaning are fully insured and undergo comprehensive training. We prioritize professionalism and quality, ensuring our staff is equipped with the skills and knowledge needed to provide exceptional cleaning services. Our goal is to deliver peace of mind alongside a spotless environment.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards, as well as online payments. Our aim is to make the payment process as convenient as possible for our clients. You can discuss payment options with us during your initial consultation or appointment scheduling.
How do I schedule a cleaning service?
Scheduling a cleaning service is easy! You can contact us via phone or our website’s contact form. Our friendly team will assist you in choosing a convenient time and date for your cleaning. We’ll also discuss your specific needs to ensure a personalized cleaning experience tailored to you.
Our company's top priority is customer safety
At Mom's Whim Cleaning, our top priority is customer safety. We follow strict cleaning protocols, use non-toxic products, and ensure our staff is trained to maintain a secure environment for all clients.
- Strict Cleaning Protocols
- Non-Toxic Products
- Trained Staff Members
- Secure Client Environment
